Protecting Information in the Office

If you are contacted by an outside organization or agency about your program, ask yourself:

  • Does this involve information about a specific identified person?
  • Does it reveal that a person has been tested for or diagnosed with HIV/AIDS?
  • Who is requesting the information? Does this person have lawful access to this information?

When giving information about your program or clients, be careful not to disclose any information that could identify a specific client or their status. Also make sure to confirm that the individual making the request is lawfully allowed access to that information. It is always better to provide less information than it is to risk a confidentiality breach.

As with all confidentiality issues, ask your supervisor if you have any questions